Privacy Policy

ClearPath Credit Solution (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, submit a form, schedule a consultation, purchase services, or otherwise communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

When you fill out a form, book a consultation, request information, enroll in services, or contact us, we may collect:

  • Your full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Information about your credit goals
  • Information you provide about your credit, debts, lenders, or financial circumstances
  • Documents and materials you voluntarily submit

Financial and Credit-Related Information

If you become a client or request services, we may collect or receive information needed to evaluate your situation and provide services, such as:

  • Credit report information
  • Credit monitoring information
  • Account status details
  • Dispute-related documentation
  • Identity verification documents

Automatically Collected Information

When you use our website, we may automatically collect limited technical data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral source
  • General website usage data

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Provide consultations, education, and credit-related services
  • Respond to questions and customer service requests
  • Review your submissions and determine service eligibility
  • Prepare onboarding materials and client files
  • Communicate with you by phone, text message, and email
  • Send appointment reminders, service updates, and follow-up communications
  • Process transactions and maintain business records
  • Improve our website, services, and customer experience
  • Detect fraud, unauthorized activity, or misuse
  • Comply with legal, regulatory, and contractual obligations

For covered financial businesses, federal privacy rules require clear notice about what information is collected, how it is shared, and how it is protected, and federal safeguards rules require a written information security program to protect customer information.

3. How We Share Information

We do not sell your personal information.

We may share information only as reasonably necessary with:

  • Credit monitoring or credit-related platforms you authorize or use in connection with our services
  • Payment processors
  • Scheduling and communication providers
  • Document, CRM, or client management platforms
  • Service providers assisting with website hosting, analytics, or operations
  • Legal, compliance, or professional advisors when necessary
  • Government agencies, regulators, or law enforcement when required by law
  • Other parties if you direct or authorize us to do so

If we use service providers, we expect them to handle information appropriately and securely. Federal safeguards guidance specifically requires covered companies to take steps to ensure service providers protect customer information in their care.